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Ibis Cancun Centro, Cancun

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From52US$ /night
Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av Tulum Y Nichupte, Cancun, Mexico, 77504

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
2 persons
18 m² 
Bed options:
1 Double bed
City view
Shower
Air conditioning
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Standard Double Room Two Double Beds
Max:
4 persons
18 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Double Room Lagoon View
Max:
2 persons
18 m² 
Bed options:
1 Double bed
Lake view
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Cancun 2.8 km
Airports
Cancun (CUN) 15.6 km
Isla Mujeres (ISJ) 19.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Valet parking
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Children's buffet
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Ironing facilities

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Av Tulum Y Nichupte, Cancun, Mexico, 77504
Map view
street view
Av Tulum Y Nichupte, Cancun, Mexico, 77504
Nearby
Mall
Malecon Americas Cancun
560 m
One Block west of Nichupte & La Luna
Juega Juega Casino
350 m
Night club
Distrito Cavana
410 m
Restaurants
Alice In Dessertland
630 m
Av. Xpuhil
La Media Vuelta
750 m
Plaza de toros Av. Bonampak Mz. 1 Lote 1
Alaburger Cancun
750 m
Tulum Avenue esq. Liebre
Super Salads
680 m
Avenida Nichupte s/n Corner with Punta Piedra
Los de Pescado
990 m
Av Tulum 32
Vancouver Wings
920 m
Av Tulum 228

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
convenient location
good dining options
unhelpful staff
lack of room amenities
6.4/10
Nice
Rooms
5.4
Location
7.4
Service
7.2
Dining
6.2
Guest reviews
6.4/10
based on 5 reviews
3.5/5 based on 1258 reviews
7.8
7.8/10 based on 2511 reviews
#99 of 188 hotels in Cancun based on Tripadvisor
Frank
United States, November  2023
6.2/10

My stay at the hotel was a mixed experience. The rooms were small and lacked amenities like a refrigerator, safe, or microwave, and there was a shortage of water during our visit. Being close to the elevator meant some noise, and the room insulation could be improved. However, the staff was friendly and accommodating, and the lobby area and restaurant were pleasant without being too expensive.

Rooms
5.0
The room was small and missing essential amenities. There was also a water shortage during our stay.
Service
8.0
The staff was incredibly friendly and accommodating. However, they could have been more informative about the property, especially for first-time guests.
Location
6.0
The hotel's location was decent, offering proximity to the airport and nearby stores. It wasn't ideal for planning activities but served as a cost-effective alternative to the pricier hotel zone.
Dining
7.0
The dining experience was satisfactory with a variety of options each day.
Facilities
6.0
The hotel offers typical facilities without any standout features.
Michael
United Kingdom, September  2023
6.4/10

My stay at this hotel had its ups and downs. The rooms were standard IBIS rooms with comfortable beds and a large flat-screen TV, but they were not as clean as I expected with lots of hairs in the bathroom. The floor was dangerously slippery and wet, and the staff wasn't very helpful. The lack of basics like a coffee machine or bar fridge was disappointing.

Rooms
5.0
The rooms were not as clean as expected, and lacked necessary amenities.
Service
6.0
The staff explained the 'concept' of the hotel but were not very helpful with issues. However, they were cozy and some of the nicest I have encountered.
Location
8.0
The location was good, not too far from the airport or downtown Cancun, and convenient for shopping.
Dining
7.0
The dining experience was better than many other hotels I've stayed at, with good choices and prompt service.
Facilities
6.0
The hotel had simple facilities adequate for a short stay, but lacked some essential items in the rooms.
convenient location
unhelpful staff
David
United States, August  2023
6.0/10

Our stay at the hotel was a bit of a mixed bag. While we found it to be very good value for the price, the room was very small for our 6 suitcases and had a smokey smell that was a bit off-putting. On the positive side, the service was really kind and courteous, making our experience pleasant and convenient.

Rooms
5.0
The room was very small for our 6 suitcases and had a smokey smell, also smelled like mold.
Service
8.0
The service was really kind and courteous, creating a friendly atmosphere. I also appreciated the prompt response to getting an extra towel for my shower.
Location
7.0
The location was perfect for moving around the city, with easy access to tourist shops and a mall nearby. However, the busy roads surrounding the hotel could be noisy and make it challenging to navigate with expensive taxis for certain destinations.
Dining
5.0
The dining experience was simple and cheap, but somewhat disappointing with limited options such as cheese sandwiches.
Facilities
6.0
Facilities were decent with options for essential services like dry cleaning, housekeeping, and shops/commercial services.
Murray
United States, August  2023
7.0/10

I had a mixed experience at this hotel. The rooms, though clean and comfy, had some issues with the door handle getting stuck. The staff, while friendly, lacked helpfulness. The location was great, close to downtown Cancún, but for the price, I expected more.

Rooms
7.0
My room was clean and comfy, but the door handle frequently got stuck.
Service
6.0
The staff were kind and friendly, but not very helpful when needed.
Location
8.0
The hotel is in downtown Cancún, close to amenities and a bus ride away from the Hotel Zone.
Dining
7.0
I only had dinner at the hotel, which was good, as I was tired and needed an early meal before my flight.
Facilities
7.0
Basic facilities were available, but nothing extraordinary.
William
United Kingdom, June  2023
7.0/10

The hotel is centrally located, making it convenient for accessing various amenities in Cancún. The rooms are clean and comfortable, but somewhat small and in need of maintenance. The service was friendly and accommodating. The location is a mix of convenience and distance from nightlife, and the dining experience varied from satisfactory to poor.

Rooms
7.0
The room was clean and comfortable but quite small. Maintenance issues like a stubborn door handle affected convenience.
Service
8.0
The service was friendly and they rectified a billing mistake promptly.
Location
8.0
The hotel is well located, offering easy access to central Cancún amenities but may require transport for nightlife.
Dining
5.0
Dining experiences ranged from good dinner options to poorly stocked breakfast services.
Facilities
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Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room